How is the ‘up to 1.8%’ cash back calculated?

The percentage of cashback returns relies on different factors such as, but not limited to: type of transaction made, who the merchant is, and currency used. These factors determine the percentage of cashback is received and is not decided by Bano. However, unlike most banks where their major income comes from commission fees, Bano's feature of cashbacks ensures that all the commission is shared with the Bano users.